Delivery Information

SHIPPING RATES


UNITED KINGDOM

Economy 2-5 days  £3.50

Registered and insured 1-2 days £5.60

Orders over £100 Free Tracked Delivery


EUROPE

Standard 4-7 working days £4.99

Tracked 3-5 working days £8.99

Orders over £100 Free Tracked Delivery


REST OF WORLD

Economy 7-14 days depending on Country £5.99

Tracked 5-7 days depending on Country £9.99

Orders over £100 Tracked Free Delivery


Delivery times are estimated times and are not guaranteed


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ORDER PROCESSING & SHIPPING TIME


Orders are normally processed within 24 hrs of receipt during work days.

Orders placed outside of our working hours will be processed within 24 hrs of our next working day.

Stock orders are usually shipped within 48 hrs.  

Some orders (particularly over 100 pieces) may be shipped direct from the Manufacturer, in which case delivery time may be extended to 10 working days.

Orders which become a back order or "add to" order will be shipped within 10 working days.

Any orders which we are unable to fulfill within 14 working days will be refunded in full unless we are advised otherwise.

We do not offer a collection service.

We ship worldwide using cost effective shipping options, should you wish to use a specific service, please contact us before ordering.


ORDER STATUS MEANING;

Order Pending - Order received and is awaiting processing

Order Processing - Order is being validated and stock allocated

Order Processed - Stock has been allocated to your order and is awaiting shipping from our warehouse or receipt direct from the Manufacturer

Order Shipped - Order has been shipped and is on its way to you.


If you have a specific delivery schedule, please contact us before ordering to confirm we can accommodate it.


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PAYMENT


PAYPAL

We offer online payment through PayPal - You do not need a PayPal account, and you can pay with all major debit and credit cards.

PayPal comes with a money back guarantee should you not receive your order.


BANK TRANSFER

We offer the option of payment by bank transfer for Companies.

Select the option to pay by Bank Transfer at checkout.

You will be supplied with the details you need to make the payment to our Company account.

Payment must be made within 7 days or the order will be cancelled.

Goods will not be shipped until the funds are received by our accounts.


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EU VAT

If you are outside the UK and have a valid EU VAT registration number, you can buy VAT FREE.

After you have added the products you need to your basket, view the shopping cart and add the coupon code EUVAT and please make sure you remember to add

your EU VAT number in to the information box. We will check the validity of ALL VAT numbers. If your VAT number is not valid, you must pay the VAT amount or

the order will be cancelled.


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